Global Credit Card Program Administrator
Description
What INNIO offers you
- Young & supportive team - in a fast-growing international business environment
- Learn & develop yourself - help you craft your career path with (INNIO learning, free language courses according to business needs
- Hybrid working - 50% Office, 50 % Home Office with flexible working hours
- Cafeteria package with various options - SZÉP Card, Cash option, Nursery & kindergarten support
- Medicover Spring White Package- from the first day of employment
- Easily accessible location - in the heart of the most vibrant campus area in Budapest (location: 13rd District, easy to approach by Metro Line 3)
- Take a break - Recharge your batteries with free coffee and tea selection in the kitchen area
- Live an active lifestyle – activate your AYCM pass
Your tasks:
- Review and monitor the global company credit card process
- Manage the application process for company credit cards
- Handle credit limit changes, card blocking resolution and card termination
- Control monthly credit card payments and issue resolution
- Being the first contact for cardholder inquiries
- Participate on monthly update call with the card provider
- Handle the escalation of company card related issues
- Handle the expired cards if any intervention is needed
- Handle fraud transactions, keep in touch with the card provider
- Audit employee expense reports in Concur
- Provide timely and appropriate reporting data and supporting documentation to internal and external stakeholders
- Participate in Travel & Expense projects, demonstrate continuous improvement mindset
Your profile:
- Experience in a similar role including customer service is a must (min. 2-3 years)
- Bachelor’s degree from an accredited university or college
- Written and verbal fluency in English
- Excellent communication and problem-solving skills
- Comfortable delivering against quantitative and qualitative performance metrics
- Attention to details & controls
- Good IT skills including Excel and Outlook
- First-hand experience with Concur and Travel & Expense process is a plus